Solutions Architect, National Security

Core Responsibilities:

• Act as a primary technical advisor for senior government leaders and prospective National Security customers evaluating Claude. Demonstrate how Claude can support U.S. and democratic allies’ national security operations and address customer use cases through proofs of concept. Provide technical guidance on integration, deployment, and adoption best practices.
• Partner closely with the policy team and sales account executives to understand customer requirements. Develop customized pilots and prototypes, as well as evaluation suites to make the case for customer adoption.
• Drive technical decision making by partnering on optimal setup, architecture, and integration of Claude into the customer's existing infrastructure. Demonstrate solutions to technical roadblocks.
• Act as the voice of our customers and a key collaborator with our Product and Research teams to ensure we are delivering critical capabilities to the National Security community.
• Travel to customer sites for senior leader meetings, AI implementation, technical enablement, and building relationships.
• Establish a shared vision for creating solutions that enable beneficial and safe AI.
• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities.

You may be a good fit if you have:

• Active TS/SCI security clearance (required)
• 2+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Platform Engineer within the National Security space
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include senior executives, engineering & IT teams, and more
• Experience in the defense, technology, or cybersecurity industries
• Experience designing novel and innovative solutions for technical platforms in a developing mission area
• Strong technical aptitude to partner with engineers and strong proficiency in at least one programming language (Python preferred)
• Understanding of and experience with LLM fundamentals
• The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions
• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• A love of teaching, mentoring, and helping others succeed
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

Annual Salary: $295,000—$345,000 USD (OTE for sales role, includes base and commissions/bonuses)

Education requirements: At least a Bachelor's degree in a related field or equivalent experience.