Senior Solutions Architect - East

Responsibilities

• Guide technical discovery, product demonstrations, and validation activities, including proofs of value, to confirm technical fit and accelerate evaluations for GitLab’s AI-powered DevSecOps platform.
• Own technical evaluations for complex opportunities, including solution design, workshops, proofs of concept or value, and technical materials for tenders, audits, and assessments.
• Develop end-to-end technical strategies for assigned accounts to expand platform adoption, reduce delivery risk, and support multi-team transformation milestones.
• Collaborate with Account Executives and regional sales teams in the East territory on account and territory plans, qualification, technical strategy, and business outcomes.
• Advise technical practitioners and business leaders on software development, CI/CD, security, cloud, and platform adoption.
• Drive competitive analysis and positioning for complex opportunities.
• Share customer feedback, use cases, integration needs, and field insights with Product Management, Engineering, Sales, and Marketing.
• Mentor Solutions Architects and contribute to team learning, technical collateral, documentation, and reusable technical assets.

Requirements

• Experience in technical pre-sales, consulting, or related customer-facing roles involving solution design, technical evaluations, and adoption planning.
• Ability to solve broad, complex customer issues, including integration challenges and cross-functional technical scenarios.
• Knowledge of the end-to-end software development lifecycle, DevSecOps, continuous integration, continuous deployment, security, and cloud concepts.
• Hands-on familiarity with GitLab or similar source code management, CI/CD, and collaboration platforms.
• Experience facilitating workshops, leading proofs of concept or proofs of value, and contributing to technical assessments, audits, or tender responses.
• Strong communication skills for adapting technical and business messages to practitioners, leaders, and executives.
• Customer-focused relationship-building skills, including listening, constructive challenge, and internal advocacy.
• Interest in continuous learning, mentoring, and developing expertise in GitLab, AI, and DevSecOps.

Compensation and Benefits

• Base salary range: $137,400–$231,200 USD for residents of the United States.
• Sales roles are eligible for incentive pay targeted at up to 100% of offered base salary.
• Benefits include flexible paid time off, team member resource groups, equity compensation, employee stock purchase plan, growth and development fund, and parental leave.