Staff Site Reliability Engineer

How You'll Contribute

• Embed with product and platform teams from design and architecture reviews through launch, bringing SRE perspective early to ensure reliability is designed in.
• Define and evolve production-readiness standards including design reviews, launch checklists, and operational acceptance criteria.
• Collaborate to define meaningful SLIs, SLOs, and error budgets to drive prioritization decisions.
• Build frameworks, tooling, and golden paths across AWS, GCP, and Azure (using Terraform) to make the reliable path the easy path.
• Provide cross-team leadership: influence roadmaps, resolve technical disagreements, identify and address technical/process debt, mentor senior and mid-level engineers.
• Mature incident management practices including blameless postmortems, turning incidents into systematic improvements.
• Build relationships with cloud providers to influence roadmaps; represent the company in customer trust conversations and the reliability community.
• Participate in on-call rotation (currently one week per month) and respond to incidents.

Qualifications

• Multi-cloud fluency across AWS, GCP, and Azure (Terraform as IaC backbone preferred over deep specialization in one).
• Comfort supporting and contributing to TypeScript (frontend/backend) and Ruby on Rails backend services.
• Significant experience as SRE, production/platform engineer, or software engineer with deep reliability focus at scale.
• Strong software engineering fundamentals; able to write production-quality code and partner deeply with teams.
• Track record of technical leadership and influence across team boundaries without formal authority.
• Ability to drive ambiguous, high-scope problems to completion with minimal oversight.
• Systems thinking to identify and resolve organizational debt.
• Experience building measurement frameworks, analyzing operational data, and driving improvements.
• Strong verbal and written English communication skills.

Bonus Points

• Experience standing up or maturing an SRE practice at a growth-stage company.
• Background as an embedded SRE or partnering closely with product teams.
• Experience with chaos/resilience testing or progressive delivery practices.

Notes: No college degree required. Fully remote (global).