Staff Site Reliability Engineer
Staff SRE embedding early with product/platform teams to design reliability, observability, and scalability into systems across multi-cloud environments. Define SLIs/SLOs, build golden paths with Terraform, lead incidents/postmortems, influence org-wide standards, and share real on-call rotation.
About the job
How You'll Contribute
- Embed with product and platform teams from design and architecture reviews through launch, bringing SRE perspective early to ensure reliability is designed in.
- Define and evolve production-readiness standards including design reviews, launch checklists, and operational acceptance criteria.
- Collaborate to define meaningful SLIs, SLOs, and error budgets to drive prioritization decisions.
- Build frameworks, tooling, and golden paths across AWS, GCP, and Azure (using Terraform) to make the reliable path the easy path.
- Provide cross-team leadership: influence roadmaps, resolve technical disagreements, identify and address technical/process debt, mentor senior and mid-level engineers.
- Mature incident management practices including blameless postmortems, turning incidents into systematic improvements.
- Build relationships with cloud providers to influence roadmaps; represent the company in customer trust conversations and the reliability community.
- Participate in on-call rotation (currently one week per month) and respond to incidents.
Qualifications
- Multi-cloud fluency across AWS, GCP, and Azure (Terraform as IaC backbone preferred over deep specialization in one).
- Comfort supporting and contributing to TypeScript (frontend/backend) and Ruby on Rails backend services.
- Significant experience as SRE, production/platform engineer, or software engineer with deep reliability focus at scale.
- Strong software engineering fundamentals; able to write production-quality code and partner deeply with teams.
- Track record of technical leadership and influence across team boundaries without formal authority.
- Ability to drive ambiguous, high-scope problems to completion with minimal oversight.
- Systems thinking to identify and resolve organizational debt.
- Experience building measurement frameworks, analyzing operational data, and driving improvements.
- Strong verbal and written English communication skills.
Bonus Points
- Experience standing up or maturing an SRE practice at a growth-stage company.
- Background as an embedded SRE or partnering closely with product teams.
- Experience with chaos/resilience testing or progressive delivery practices.
Notes: No college degree required. Fully remote (global).
Skills
AWS, GCP, Azure, Terraform, TypeScript, Ruby on Rails, SRE, Sli, Slo, On-Call, Incident Management, Chaos Engineering
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