Media Insights Associate

What you’ll do

Client Delivery & Project Support

• Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
• Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle
• Analyze media coverage and communications data to identify trends, key findings, and actionable insights
• Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants
• Coordinate project deliverables and ensure work is completed accurately and on schedule
• Support onboarding activities for new client projects by helping document project requirements and delivery plans

Insight Development

• Interpret communications and media data to help identify meaningful patterns and trends
• Contribute to written reports that translate data into clear, easy-to-understand insights
• Learn industry-standard communications measurement frameworks and apply them consistently across client work
• Support senior team members in developing strategic recommendations based on communications performance

AI-Enabled Research & Analysis

• Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
• Review AI-generated content for accuracy and completeness before incorporating it into client deliverables
• Apply critical thinking and human judgment when interpreting AI-assisted outputs
• Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use

Quality & Collaboration

• Follow established quality standards and project processes to ensure accurate, consistent client deliverables
• Maintain organized project documentation using CRM and file management systems
• Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
• Communicate project updates and raise questions or risks promptly when support is needed

Learning & Development

• Participate in training to build expertise in communications measurement, consulting, and media intelligence
• Contribute ideas for improving internal processes and team workflows
• Support the development of internal knowledge resources and best practices
• Assist with research for thought leadership content, webinars, blog posts, and industry presentations

Requirements

• 2–4 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered)
• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Analytical thinking with the ability to interpret information and identify meaningful trends
• Experience working with spreadsheets and presentation software to organize and communicate information
• Comfort learning new technologies and digital tools
• Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, and an understanding of the importance of validating AI-generated outputs
• Ability to manage multiple tasks while collaborating effectively within a team environment
• Proactively incorporate AI tools into day to day work to improve productivity and accelerate delivery

Nice-to-Haves

• Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools
• Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics
• Experience working in a SaaS company, communications agency, or consulting environment
• Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework
• Interest in media intelligence, reputation measurement, or communications analytics

Additional Qualities

• Naturally curious and enjoy solving problems using data
• Communicate clearly and collaborate effectively with teammates from different disciplines
• Take ownership of their work while remaining eager to learn and grow
• Welcome feedback and continuously seek opportunities to improve
• Stay curious about emerging technologies and new ways of working

Compensation

In the US, the base salary for this role is between $70,000 and $80,000. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.