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Second NatureSecond NatureUnited States

RevOps Analyst

Supports GTM strategy through data-driven insights, automating reports/dashboards on pipeline, conversions, and retention. Optimizes RevOps processes, ensures CRM data integrity, and advises Sales/Marketing/CS teams. Requires 1-3 YOE in RevOps/BI and proficiency in visualization tools.

75k – 95k
Remote1+ YOEData Analytics

About the role

What You’ll Do

Reporting and Analysis

  • Develop, maintain, and automate key operational and performance reports, dashboards, and metrics (e.g., pipeline generation, sales cycle length, conversion rates, customer retention, GTM ROI).
  • Conduct deep-dive analysis on GTM performance to identify trends, opportunities, and risks.
  • Translate complex data insights into clear, actionable recommendations for GTM leadership.
  • Monitor and track the health of the sales and marketing funnels, highlighting bottlenecks and areas for optimization.
  • Assist in forecasting and planning processes by providing historical data analysis and performance insights.

Process and Systems Support

  • Support the optimization and documentation of key Revenue Operations processes to improve efficiency and data quality.
  • Collaborate with the RevOps and GTM Systems team to ensure data integrity within our CRM (e.g., Salesforce) and other GTM systems.
  • Assist in user acceptance testing (UAT) for new features, system enhancements, and process changes.

GTM Team Support

  • Partner with Sales, Marketing, and Customer Success teams to understand their reporting needs and provide customized, ad-hoc analyses.
  • Collaborate with the Enablement team on training materials and provide guidance to GTM teams on how to effectively use reporting tools and dashboards.
  • Serve as a trusted advisor to functional leaders by providing objective, data-driven insights.
  • Support cross-functional execution and operational alignment for key strategic partnerships, ensuring partner programs, processes, reporting, and stakeholder coordination scale effectively across the GTM organization.

About You

  • Bachelor's degree in Business, Finance, Economics, or a quantitative field preferred.
  • 1–3 years of professional experience in Revenue Operations, Sales Operations, Business Intelligence, or a similar analytical role.
  • Strong proficiency in data visualization and reporting tools (e.g., Tableau, Power BI, Looker, or similar).
  • Expert-level skill in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data manipulation).
  • Experience working with and reporting from a CRM system (e.g., Salesforce, HubSpot) is required.
  • Solid understanding of GTM metrics and the revenue lifecycle (Marketing to Sales to Customer Success).
  • Exceptional analytical, problem-solving, and critical thinking skills with a keen attention to detail.
  • Excellent written and verbal communication skills, with the ability to present complex data to both technical and non-technical audiences.
  • Familiarity with AI-powered tools and workflows, with the ability to leverage automation and generative AI to improve operational efficiency, reporting accuracy, and go-to-market decision making.

Bonus Experience

  • Familiarity with marketing automation platforms (e.g., Marketo, HubSpot, Pardot)
  • Experience with SQL or other data querying languages
  • Understanding of data governance principles

Skills

SalesforceHubSpotTableauPower BILookerExcelGoogle SheetsSQLMarketoPardot

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