Technical Program Manager, Infrastructure
Drive complex, cross-team infrastructure programs at Baseten. Own large-scale migrations, establish operating rhythms, and create clarity from ambiguity across AI infrastructure domains.
About the job
Responsibilities
- Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. Scope the work, sequence dependencies, manage risk, and drive them to completion without surprises.
- Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths.
- Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed.
- Own follow-ups relentlessly. Track every open item, own the action register, and close loops. Drive decisions and unblockers to resolution.
- Create clarity from ambiguity. Take loosely defined goals and turn them into scoped, sequenced, resourced plans with clear owners and measurable milestones.
- Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
- Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write crisp status updates.
Requirements
- 3+ years of technical program management experience, with a track record of delivering large, cross-team infrastructure or platform programs.
- Demonstrated ownership of complex migrations or comparable multi-domain initiatives from inception through completion.
- Strong execution discipline: build the structures, cadences, and tracking that keep programs on the rails, and hold the line on follow-through.
- Comfort operating across multiple infrastructure domains. Engage credibly with engineers on compute, storage, networking, and data.
- Proven ability to influence without authority, aligning teams and managers who don't report to you around shared plans and commitments.
- Excellent written and verbal communication; make complex, technical programs legible to any audience.
- A bias toward closure: uncomfortable with open loops and drive things to done.
Nice-to-Haves
- Experience designing team structures or operating models alongside engineering leadership.
- Experience with AI models, their use, and how they operate at the infrastructure level.
- Background in or exposure to software engineering, SRE, or infrastructure operations.
- Familiarity with the tooling that supports program execution at scale (e.g., issue tracking, planning, and reporting systems).
Skills
Technical Program Management, Infrastructure, Cross-Team Coordination, Risk Management, Dependency Management, Stakeholder Communication, Process Design, Migration Planning, Status Reporting, Issue Tracking
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