Staff Product Manager, Cloud Namespace & Capacity

Responsibilities

• Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud, including workload analysis, provisioning and management flows, configuration defaults and policies, in-place updates, and safe deletion.
• Define and evolve differentiated Namespace offerings with options for SLA, latency, durability, residency, and cost that customers can easily understand and trust.
• Own throughput and capacity management for Namespaces, including autoscaling, TRUs, reserved versus elastic capacity, scheduling, visibility, limits, and quotas.
• Drive operational policies and features such as Namespace placement in deployment rings, replication, and scaling to deliver a performant, reliable, and cost-effective service at massive multi-tenant scale.
• Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations.
• Own the Namespace APIs and configuration used by customer automation, the Temporal Cloud UI, and other products and services.

Requirements

• Product leadership experience shipping and operating platform or infrastructure products, especially products involving reliability, performance, and cost tradeoffs.
• Strong systems thinking and the ability to translate workload needs into tiering, pricing, policy, quotas, limits, and defaults that scale across many customers.
• Ability to partner closely with engineering on autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns.
• Experience defining and managing SLOs and SLAs and using metrics to drive product decisions and prioritization.
• Ability to build alignment across Engineering, Cloud Ops/SRE, Support, Sales, Solutions, and Security stakeholders and make clear decisions in ambiguous environments.
• Clear written and verbal communication, including crisp PRDs, decision documents, and customer-facing explanations.

Nice-to-Haves

• Experience with multi-tenant systems, workload isolation, and noisy-neighbor mitigation.
• Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
• Experience with placement, routing, data residency, or geo-distributed reliability problems.
• Experience building pricing and packaging inputs for tiered services in partnership with Finance and GTM.

Compensation and Benefits

• Estimated salary range: $185,000–$260,000, based on experience and location.
• Eligible to participate in the company's equity plan.
• U.S. full-time benefits include unlimited PTO, 12 holidays plus 2 floating holidays, covered medical, dental, and vision premiums, AD&D, long- and short-term disability, life insurance, a 401(k) plan, and additional learning, lifestyle, home-office, professional membership, work-from-home meal, and internet stipend benefits.
• Occasional travel may be required for company events, team offsites, and other in-person collaboration.