Senior Product Manager

Responsibilities

• Work directly with prospects and customers, including discovery, co-building, and representing Assembled at the highest level with support ops leaders.
• Own scheduling and forecasting end-to-end: set the vision, drive the roadmap, and ship features that impact customer operations.
• Apply AI to high-stakes, repetitive WFM decisions to make planning faster, smarter, and more automated.
• Build for enterprise complexity in 24/7 multi-channel, multi-site operations, accounting for SLAs, shrinkage, channel mix, and BPO relationships.
• Lead and mentor junior PMs, raising the bar on product thinking, writing culture, and team processes.

Requirements

• 5+ years of product management experience in enterprise B2B SaaS.
• Strong analytical and technical product skills; ability to dive deep into data and technical details, form and pressure-test perspectives on product tradeoffs.
• Experience at a growing, venture-backed startup where business needs and teams evolve quickly.
• Strong written and verbal communication skills.
• Customer-first mindset with strong discovery and communication skills to engage senior stakeholders.
• Bias to action and an innate sense of urgency.

Nice-to-Haves

• Experience building AI-powered product features in a practical, customer-value-driven way.
• Experience working closely with data science or ML teams to ship predictive optimization features.

Compensation and Benefits

• Base salary range: $190,000 - $260,000.
• Generous medical, dental, and vision benefits.
• Paid company holidays, sick time, and unlimited time off.
• Monthly credits for professional development, wellness, Assembled customers, and commuting.
• Paid parental leave.
• 401(k) plan.
• Onsite work with catered lunches, snacks, and beverages.