What You’ll Do
- Lead the design of AI Systems, Linktree’s platform for agencies, teams, brands, and multi-profile users.
- Design experiences that enable users to manage many Linktrees from one place, with clarity, confidence, and control.
- Create workflows for bulk editing, campaign management, analytics, collaboration, and account administration.
- Design systems for team permissions, role management, access control, and shared editing environments.
- Partner closely with Product, Engineering, Data, Research, Sales, and Customer Success to understand customer needs, workflow pain points, and growth opportunities — and translate those insights into product direction.
- Collaborate with Lifecycle/CRM and Marketing to help shape onboarding, education, adoption, and value communication for AI Systems across the customer journey.
- Work across the broader Linktree ecosystem to ensure AI Systems integrates seamlessly with adjacent experiences such as profile curation, editing, customization, analytics, and growth tooling.
- Partner with other product designers and cross-functional teams to define how workspace-level insights, shared workflows, and organizational controls connect to the core Linktree experience.
- Use qualitative and quantitative insights, customer conversations, and market context to identify high-value opportunities and validate solutions for professional and multi-account users.
- Help define the long-term design vision for how organizations operate inside Linktree, influencing both roadmap and strategic direction.
What We’re Looking For
- 8+ years of product design experience, including significant experience designing complex SaaS workflows, platform products, or multi-user systems with consumer product levels of usability and delight.
- A strong portfolio demonstrating systems thinking, workflow design, exceptional UI craft, and end-to-end product thinking.
- Experience designing multi-user, multi-account, admin, or enterprise-style products, ideally with role-based workflows and permissions.
- Strong product thinking, qualitative user research capabilities, and the ability to simplify complex problems into clear, intuitive experiences.
- Experience leveraging customer insight and data to inform product direction and design execution.
- Proven ability to collaborate effectively across Product, Engineering, Design, Data, Sales, Customer Success, and Marketing.
- Comfort operating at the intersection of product design, systems design, and commercial strategy, including helping teams articulate product value clearly to customers.
- Experience designing across ecosystem-level journeys, where workflows span multiple surfaces, tools, or teams rather than living in a single isolated feature area.
- Expert level experience in modern AI-fuelled product design tools, prototyping, and workflows, with strong judgment on when and how to use them effectively.
- Excellent communication skills and the ability to influence direction across teams, functions, and levels of seniority.
Bonus if you have experience designing for:
- Creator tools
- Marketing or analytics platforms
- Collaboration software
- Agency, team, or multi-account products
- B2B2C or platform products that connect internal workflows with customer-facing experiences
Compensation
Linktree is committed to providing a competitive compensation package. Our cash compensation amount for this role is targeted at $200,000-$230,000 in the San Francisco Bay or Los Angeles area. Final offer amounts are determined by multiple factors including candidate expertise, the scope of role and level, and may vary from the amounts listed above.