Senior DevOps Engineer

What You’ll Do

Infrastructure, Platform, and Deployment

• Design, build, and evolve our cloud infrastructure using infrastructure-as-code, focused on scalability, consistency, and ease of use.
• Build and maintain CI/CD pipelines for fast, safe, repeatable deployments.
• Standardize deployment patterns across serverless workloads, containerized services, and workflow orchestration systems.
• Improve how services get provisioned, configured, and deployed so engineers can move fast without adding risk.

Developer Experience and Enablement

• Build internal tooling and automation that simplifies common workflows for backend and ML teams.
• Improve local and staging environments to cut friction in development and testing.
• Let engineers self-serve infrastructure through well-designed abstractions, templates, and documentation.
• Find and eliminate bottlenecks in the development and deployment lifecycle.

Observability, Reliability, and Performance

• Define and evolve observability standards across metrics, logs, and tracing, focused on actionable insight.
• Build systems that catch reliability risks, latency regressions, and performance issues before they become problems.
• Partner with engineering teams to investigate and resolve performance bottlenecks across distributed systems, including serverless execution, containers, and Postgres.
• Support incident response and root cause analysis, focused on preventing recurrence through better systems and automation.

Security, Compliance, and Operational Excellence

• Automate security and compliance workflows: patching, access controls, audit readiness, and vulnerability management.
• Build security and compliance practices into infrastructure and deployment pipelines.
• Take part in the on-call rotation and respond to production issues, focused on restoring service and improving systems over time.
• Contribute to blameless postmortems and make sure learnings show up in tooling, process, and documentation.

You May Be a Fit If

• You have a bachelor's degree in Computer Science or a related field.
• You've spent 7+ years in professional engineering at a B2B SaaS company.
• You've built and operated production systems in cloud environments, ideally AWS.
• You have hands-on experience with infrastructure as code (Terraform or similar), CI/CD systems, and modern deployment workflows.
• You've worked with serverless compute patterns, containerized services, distributed workflows, and Postgres.
• You understand observability tooling, performance debugging, and system behavior under load.
• You can write scripts or services to automate infrastructure and developer workflows.
• You have a high ownership mindset, empathy for teammates, straightforward communication, and a one-team attitude.
• You're comfortable in a fast-paced startup environment with a bias for action and thoughtful engineering judgment.

Why You'll Love Working Here

• Mission-Driven, World-Class Team — Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact
• Opportunities for Growth — Strengthen your expertise through collaboration with experienced, high-performing leaders across the organization
• Flexible Hybrid Work Environment — We're remote-first, with meaningful office presence in San Francisco and New York. R&D roles follow a hybrid model, with two days per week in our San Francisco office

Benefits & Perks

• Healthcare Coverage — Full medical, dental, and vision insurance for you and participation for your family
• 401(k) with Company Match — Plenful matches 50% of your first 3% contributed
• Equity — Every full-time employee shares in our success
• Unlimited PTO — Take the time you need, when you need it
• Daily Lunch Stipend — $100/week to cover your midday meals
• Wellness Stipend — $100/month to support your health and well-being
• Commuter Benefits — $100/month for SF and NYC-based employees
• Parental Leave — Paid leave to support growing families