Part-Time System Support Analyst

Responsibilities

• Configure and maintain Windows PCs and Windows Servers to ensure optimal performance.
• Conduct system performance testing to identify and resolve inefficiencies.
• Provide first-line support for all administrative group software and hardware issues.
• Manage user account creation and maintenance.
• Build and set up desks and workstations for employees.
• Ensure consistent in-office support coverage five days a week.
• Provide audio-video conference room support.
• Collaborate with trade support to monitor applications and maintain infrastructure.
• Manage the configuration and maintenance of phone systems.
• Coordinate shipping of hardware to off-site locations.
• Maintain inventory of workstations, monitors, and other equipment.
• Build and tune monitoring tools to prioritize desired alerts and prevent unwanted/unneeded alerts.
• Script solutions to automate basic tasks as needed.
• Document processes and procedures related to trading applications and exchanges.

Qualifications

• 1+ year working with computer hardware, GPUs, Memory, CPU, etc.
• Ability to make sound decisions in a fast-paced, high-pressure environment.
• Excellent troubleshooting skills.
• Good attention to detail when digging through log files to find application issues.
• Strong Windows experience.
• Ability to pick up and understand new processes/applications.
• Able to do physical work desk setups.
• Scripting PowerShell is a plus.
• Database experience is a plus.

Compensation

• Hourly Range: $20.00-25.00/hr
• This role is a temporary position and therefore is not eligible for Geneva Trading’s full-time employee benefits program.