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RipplingRipplingSan Francisco, CA

Product Design Lead, AI Platform

Leads product design for Rippling’s AI Platform, defining scalable interaction patterns and trustworthy AI-native workflows across the enterprise product suite. The role requires 10+ years of product design experience, recent AI product work, strong systems thinking, and the ability to influence cross-functional leaders as a senior individual contributor.

148k – 325k/yr
On-site10+ YOEProduct Design

About the role

Responsibilities

  • Define and drive the design vision for AI Platform experiences across Rippling, shaping product concepts, interaction patterns, and principles for AI-native workflows.
  • Establish reusable frameworks for AI interactions, agentic workflows, automation, human-in-the-loop review, transparency, trust, permissions, and control.
  • Lead large, ambiguous, cross-product design initiatives across product, engineering, data, infrastructure, design, and go-to-market teams.
  • Partner with AI Platform product managers, engineering managers, product engineers, and design leaders to turn technical capabilities into intuitive, trustworthy user experiences.
  • Work hands-on with individual pods while connecting patterns across the AI Platform roadmap and adjacent product areas.
  • Translate AI behaviors, model capabilities, evaluations, agentic workflows, and platform constraints into practical product patterns.
  • Create high-fidelity prototypes, frameworks, written narratives, and decision-making artifacts.
  • Coach designers, review work, and codify scalable guidance for AI product experiences.
  • Stay close to customers, customer-facing teams, competitors, and frontier AI developments to inform product strategy.
  • Shape enterprise AI experiences around business workflows, sensitive data, approvals, accountability, and measurable customer value.

Requirements

  • At least 10 years of product design experience, including significant experience designing and shipping complex SaaS, platform, or enterprise products.
  • Recent hands-on experience designing and shipping AI products or AI-powered features.
  • Exceptional systems thinking across product architectures, data flows, permissions, dependencies, and edge cases.
  • Track record leading high-impact, cross-product initiatives as a senior individual contributor, principal designer, design director, or equivalent.
  • Deep interaction design craft and ability to create and validate novel patterns through prototypes or production work.
  • Strong product judgment, strategic thinking, executive communication, storytelling, writing, and documentation skills.
  • Technical fluency and comfort working with engineers on AI systems, platform primitives, model behavior, evaluations, agentic workflows, MCPs, and related concepts.
  • Bias toward shipping, learning, and iterating quickly while maintaining quality, coherence, and user trust.
  • Collaborative leadership style and ability to influence design, product, engineering, go-to-market, and customer-facing teams.
  • Strong point of view on improving enterprise software with AI, paired with humility to learn from customers, data, technical constraints, and implementation teams.

Skills

Product DesignInteraction Designgraphic designartificial intelligenceSaaSEnterprise Softwaresystems thinkingPrototypingAgentic Workflowsai evaluationsmcpspermissions designhuman-in-the-loopFigmaTechnical Communication

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