Operations Associate
Supports analytics, KPI tracking, reporting, and structured data infrastructure across operational teams. The role maintains datasets, queries, dashboards, and recurring reports while helping stakeholders measure workforce and contractor performance consistently.
About the job
Responsibilities
Pay Analytics Support
- Provide structured data support to the Pay team.
- Maintain and improve pay-related datasets for accuracy and consistency.
- Build and maintain recurring reports and dashboards for contractor pay tracking.
- Identify discrepancies and support audit processes.
CR and Training Data Support
- Define and track core KPIs for CR and Training contractor teams.
- Build and maintain recurring performance reports.
- Document KPI definitions and ensure consistent application.
- Support ad hoc data requests and analysis.
Growth Analytics Support
- Maintain and optimize queries for candidate sourcing and prioritization.
- Analyze candidate throughput and quality.
- Track performance metrics for growth initiatives.
- Contribute to experimentation analysis and reporting.
Robotics and Workforce KPI Tracking
- Support implementation and tracking of operational KPIs.
- Maintain reporting structures for workforce performance.
- Collaborate with stakeholders to ensure consistent measurement practices.
Skills
Data Analysis, KPI Tracking, SQL, Data Visualization, Dashboards, Reporting, Data Modeling, Data Quality
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