Manager, Delivery Solutions Architects - Financial Services

Impact

• Hire, coach, and develop a high-performing DSA team. Own career growth, calibrated performance management, and individual development plans.
• Own capacity planning and investment forecasting across the FINS portfolio. Defend investment decisions with data, alongside sales and field leadership.
• Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator partners to accelerate use case delivery and reduce customer risk.
• Drive measurable customer outcomes: use-case throughput, time-to-production, consumption growth, and renewal rates. Forecast each across your portfolio.
• Bring a programmatic approach to running the business. Build the systems, operating cadences, and playbooks that scale the DSA practice.
• Shape and promote the value proposition of the DSA role with our internal partners and our customers.

Requirements

• 5+ years of experience managing a customer-facing technical team (DSA, Solution Architect, Technical Account Manager, Customer Success Engineer, or equivalent).
• Demonstrated leadership of a team of pre-sales or post-sales technical talent.
• Track record of putting data and AI workloads into production at scale, e.g., as a delivery architect, project manager, DevOps engineer, or service or product owner.
• Conversant with the business problems and Data and AI use cases in financial services (banking, capital markets, insurance, or asset management preferred).
• A bias for building systems, not just running them. A bias for growing people, not just managing them.
• Track record of overachievement against quota, Goals or similar objective targets.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience.
• Can travel up to 30% when needed.