VP, Infrastructure Engineering

Responsibilities

Strategic Leadership

• Define and own the long-term technical strategy for Bridge including Billing, IAM, Data, Operations, and Platform Infrastructure
• Partner with Product team to ensure alignment with Docker's product roadmap and company growth objectives
• Operate as a strategic partner to executive leadership, proactively identifying platform capabilities and constraints that shape product and business decisions
• Anticipate infrastructure needs 12–18 months ahead of product demand, initiating foundational work before the business surfaces the requirement
• Drive cross-functional initiatives to unlock new business models, pricing strategies, compliance requirements, and enterprise go-to-market motions
• Establish Bridge platform as a durable competitive advantage through reliability, developer self-service, and enterprise flexibility

Platform Architecture & Engineering

• Architect and oversee development of scalable, highly available infrastructure spanning billing and subscription management, identity and access management, data pipelines, and core platform services
• Lead technical decisions around build vs. buy, vendor selection, and platform integration strategies across all five domains
• Ensure platform supports complex enterprise requirements including multi-seat licensing, usage-based billing, SSO/SAML/OIDC, granular policy hierarchies, and sophisticated financial reporting
• Champion engineering excellence: API-first design, zero-trust security posture, microservices architecture, and cloud-native operational practices
• Own end-to-end reliability, driving 99.9%+ uptime across billing-critical and identity-critical systems

Team Leadership & Development

• Lead and grow a high-performing organization of 30+ engineers and managers across Billing, IAM, Data, Operations, and Platform Infrastructure
• Foster a culture of technical excellence, psychological safety, and deep customer empathy across all Bridge teams
• Mentor engineering managers and senior ICs, developing the next generation of technical leadership within the organization
• Partner with Talent Acquisition to recruit top-tier engineering talent across a competitive market

Operational Excellence

• Establish robust operational practices ensuring platform reliability, security, and compliance across all Bridge systems
• Implement comprehensive monitoring, alerting, and incident response procedures, with clear SLAs and escalation paths
• Drive compliance initiatives including SOX, PCI DSS, GDPR, and evolving international tax and data residency requirements
• Define and track success metrics across all five domains, creating transparency with stakeholders and leadership

Cross-Functional Partnership

• Collaborate with Product Management to translate business requirements into durable platform capabilities rather than one-off solutions
• Work with Finance to ensure accurate revenue recognition, billing operations, and forecasting capabilities at scale
• Partner with Sales and Customer Success to enable complex enterprise deal structures, custom contracts, and customer-specific billing requirements
• Support Marketing and Growth teams with experimentation infrastructure for pricing, packaging, and conversion optimization

Requirements

Experience & Leadership

• 12+ years of engineering experience, with at least 3 years in an executive-level engineering leadership role (VP or equivalent)
• Demonstrated track record of leading platform or infrastructure organizations of 20+ engineers across multiple functional domains
• Proven ability to anticipate business needs and deliver infrastructure capabilities proactively, ahead of demand
• Strong business acumen with the ability to translate technical platform capabilities into measurable business outcomes
• Excellent communication skills with experience influencing across product, finance, legal, and executive audiences

Technical Expertise

• Deep background in distributed systems, cloud-native architecture, and platform engineering at scale (AWS, GCP, or Azure)
• Hands-on expertise or strong working knowledge in at least two of the five Bridge domains: billing/payments, identity & access management, data engineering, developer infrastructure, or platform operations
• Experience with billing and subscription management systems (Stripe, OpenMeter, Chargebee, or similar) and the operational complexity of running them in production
• Familiarity with enterprise IAM concepts including SSO, SAML, OIDC, RBAC, and policy enforcement at scale
• Proficiency in modern programming languages (Go, Python, Java, or similar) and cloud data technologies

Domain Knowledge

• Deep understanding of subscription billing, usage-based pricing, and enterprise contract management
• Working knowledge of revenue recognition principles, financial controls, and compliance frameworks (SOX, PCI DSS)
• Experience navigating international billing requirements, tax compliance, and data residency obligations
• Familiarity with B2B SaaS business models, developer-focused products, and enterprise procurement dynamics

Preferred

• Experience at high-growth developer tools, infrastructure software, or open-source companies
• Background running platform engineering teams that serve both internal and external consumers
• Experience with container technologies, Kubernetes, or cloud-native development ecosystems
• Track record of successful large-scale system migrations or platform modernization programs
• Experience scaling an engineering organization through rapid company growth or significant product expansion

Compensation & Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days plus end of year Whaleness break
• Home office setup
• 16 weeks of paid Parental leave (after 6 months of employment)
• Technology stipend equivalent to $100 USD net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Training stipend for conferences, courses and classes
• Equity
• Medical benefits, retirement and holidays vary by country
• Remote-first culture, with offices in Seattle