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CriblCriblSan Francisco, CA

Customer Advocacy Intern

12-week Customer Advocacy internship focused on organizing customer stories and reference data in Salesforce, repurposing content for AI/LLM workflows, prototyping AI automation for GTM teams, and supporting events like CriblCon. Requires current student graduating 2026 with strong organizational, writing, and AI curiosity skills.

52k – 62k/yr
RemoteEntry levelContent Marketing

About the role

Responsibilities

  • Organize and tag customer stories, quotes, and case study content so field and marketing teams can quickly find the right proof for the right moment.
  • Help repurpose and build customer content into structured snippets, prompts, templates, and other formats that are easier to use in AI and LLM-driven workflows.
  • Clean up and enrich customer reference data in Salesforce, including referenceability status, product, industry, and use case metadata.
  • Analyze key friction points in manual processes to propose and prototype AI workflows for tasks like advocate identification and case study production.
  • Support customer speaker workflows for CriblCon, including tracking, coordination, and materials support.
  • Document and improve workflows so GTM teams can easily request, discover, and activate customer proof in their day-to-day work.
  • Partner across advocacy, marketing, and adjacent teams to help scale customer-led storytelling and advocacy programs.

Requirements

  • A BA or BS degree from an accredited college or university (graduated in 2026), ideally in marketing, communications, or similar.
  • Strong attention to detail and an instinct for organizing content, systems, and workflows.
  • Excellent written communication skills and an interest in storytelling, content strategy, or customer marketing.
  • Curiosity about how customer voice influences brand, pipeline, and go-to-market success.
  • Comfort working in spreadsheets, systems, and structured processes without losing sight of the bigger story.
  • A collaborative, proactive approach and excitement about learning in a fast-moving environment.
  • Proactive interest in leveraging AI to design and optimize workflows.

Nice-to-Haves

  • Experience with Salesforce.
  • Prior exposure to AI/LLM tools or workflow design.

Skills

SalesforceAI WorkflowsLLMscontent organizationcustomer storytellingdata enrichmentprocess documentationspreadsheet tools

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