Strategy & Operations, Learning and Development

Responsibilities

• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact.
• Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth.
• Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.
• Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company.
• Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools.
• Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes.
• Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.

Requirements

• 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or similar.
• Experience building and scaling learning programs rather than simply delivering existing content.
• Excellent presentation and facilitation skills, with the ability to engage a range of audiences.
• Strong program management skills and the ability to independently drive multiple initiatives from idea through execution.
• Experience designing practical, engaging learning experiences for adult learners.
• Excellent written and verbal communication skills.
• Comfortable working in an ambiguous, fast-paced environment where you’ll be building many programs from the ground up.
• Curious, collaborative, pragmatic, and highly execution-oriented.

Preferred

• Experience in a startup or high-growth technology company.
• Experience supporting technical organizations.

Compensation

• $155,000-$200,000/year + equity + benefits

Perks

• Employer paid group health insurance for you and your dependents
• 401(k) plan with employer match (or equivalent for non US-based roles)
• Flexible paid time off
• Regular company-wide in-person events
• Home office stipend, and more!