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InstacartInstacartUnited States

Trust & Safety Specialist, Law Enforcement Response

Handle law enforcement data requests, conduct user investigations, and draft precise responses to subpoenas and warrants for Instacart's Safety & Claims team.

23 – 29/hr
RemoteLegal

About the role

ABOUT THE JOB

  • Field time-sensitive inquiries from law enforcement regarding Instacart’s policies around disclosing user data
  • Conduct investigations to identify users and pull records
  • Draft responses to valid subpoenas, warrants, and court orders with precision and attention to detail

ABOUT YOU

MINIMUM QUALIFICATIONS

  • Interest in issues related to law, policy, and privacy
  • Familiarity with legal language and US/CAN criminal justice system
  • Ability to communicate about complex, nuanced policy and legal issues to internal and external stakeholders in sensitive and potentially high-visibility situations
  • Ability to navigate emergency situations in a calm, meticulous, detail-oriented manner
  • Comfortable using Google Drive to collaborate with colleagues
  • Comfortable with basic data analysis using Excel or Google Sheets
  • Excellent writing skills

PREFERRED QUALIFICATIONS

  • Familiarity with applicable privacy laws and regulations
  • Experience using investigative tools to conduct searches and identify records based on minimal information
  • Basic understanding of SQL
  • Professional experience related to legal and privacy operations
  • Comfortable using Adobe Acrobat or similar PDF editing software

Skills

Google DriveExcelGoogle SheetsSQLAdobe AcrobatLegal WritingInvestigative ToolsPrivacy LawsSubpoena ResponseData Analysis

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