Staff Software Engineer, Automations

What you'll do

Core Infrastructure & Workflow Orchestration

• Maintain and evolve our workflow automation system that runs across serverless and containerized environments, processing millions of tasks each month.
• Design scheduling, queuing, rate limiting, and retry logic for reliable and fair resource allocation.
• Build mechanisms for state tracking, error handling, timeouts, and cleanup across distributed tasks.
• Partner with DevOps on observability, structured logging, tracing, and deployment automation.

External Integrations & Data Pipelines

• Manage integrations with SFTP, email, databases, spreadsheets, and REST APIs, with secure credential and failure recovery handling.
• Build and maintain file processing pipelines that handle millions of files per month.
• Work with healthcare data formats (HL7, X12, EDI) and standard file types (PDF, Excel, CSV, JSON).
• Develop webhook handlers, polling services, and event-driven workflows to ensure data consistency.
• Collaborate with ML/AI teams on data pipelines for model training and inference.

Technical Leadership

• Lead technical projects and set quality and reliability standards for the backend team.
• Identify and reduce technical debt; plan and execute major system improvements and migrations.
• Mentor engineers through code reviews, design sessions, and pair programming.
• Participate in incident response and postmortems, focusing on long-term reliability.
• Write and review RFCs to document and guide key architectural decisions.

What we're looking for

• 8+ years of professional software engineering experience.
• Strong background in distributed systems, workflow orchestration, automated systems, and event-driven pipelines at scale.
• Advanced database expertise: SQL, schema design, query tuning, and operations at scale.
• Solid computer science fundamentals (data structures, algorithms, system design).
• Experience building and maintaining large-scale data pipelines.
• 3+ years of technical leadership, guiding projects and mentoring engineers.
• Track record of improving reliability, managing incidents, and reducing technical debt.
• Strong written and verbal communication skills for documentation and cross-team collaboration.
• Experience working closely with DevOps, observability, ML/AI, and UX teams.

Plenful perks

• Comprehensive Benefits Package: Enjoy unlimited PTO, fully covered health insurance (medical, dental, and vision), meal stipend, health & wellness stipend, 401(k) matching, and stock options.
• Flexible Hybrid/Remote Work Environment: San Francisco Headquartered (Hybrid), Fully Remote for locations outside of San Francisco.