Site Reliability Operations Analyst streamlines workflows, stabilizes projects, and acts as first responder for Palantir deployments to free engineers for technical work. Requires 3+ years project management, travel willingness, and strong judgment under pressure.
Salary not listed
Hybrid3+ YOEDevOps / SRE
About the role
Core Responsibilities
Work on many different types of problems and challenges, supporting deployments at large global customers or traveling for new pilot projects.
Act as first responders when issues arise, making initial fixes and exhausting options before seeking help.
Craft and implement processes to reduce friction and enable team members to focus on their strengths.
Think creatively, work collaboratively, and do whatever it takes to get the job done.
What We Value
Extraordinary judgment and composure in high-pressure situations.
Creative project management with lightweight frameworks for rapid iteration and low-overhead customer updates.
Proven track record of developing effective, collaborative customer relationships.
Meticulous attention to detail, maintaining accurate records and tracking key project metrics.
Enthusiasm for on-site customer work or supporting internal projects and senior leadership.
What We Require
Ability to travel 25-75%, varies by location and team.
3+ years of project/program management experience, preferably in a fast-paced or dynamic environment.
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Salary not listed
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