Client Account Executive, Mid-Market

Responsibilities

• Manage a portfolio of Mid-Market customers and own the sales process from start to finish.
• Work with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow the existing customer base.
• Create territory account plans to consistently achieve quarterly goals and activity metrics.
• Cultivate customer relationships, understand customer strategy and expansion plans, and align Dialpad’s product suite with customer goals.
• Generate pipeline and drive an efficient sales process.
• Meet or exceed quarterly revenue goals.
• Serve as a Dialpad expert, trusted advisor, and resource for customers.
• Identify customers suitable for the Customer Advisory Board and Executive Sponsor Program.
• Advocate for customers and help ensure they continually realize value from their accounts.
• Travel to customer locations or events as needed.

Requirements

• 3–5+ years of experience in a closing sales role; previous Mid-Market experience preferred.
• Proven success meeting and exceeding revenue targets with a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution-selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills and attention to detail.
• SaaS sales background required; UCaaS/CCaaS experience is a plus.
• Experience with CRM software and GSuite tools.

Compensation

• Colorado target base salary range: $79,999–$80,000.50 USD.
• Compensation reflects base salary only and excludes bonus, equity, and benefits.
• Benefits include competitive perks, AI tools, training, and growth opportunities.