Manager, Business Analytics

Key Responsibilities

Dashboards & Reporting

• Own the build, maintenance, and continuous improvement of dashboards and reports in Looker that give Finance, Operations, and GTM teams clear, reliable visibility into business performance
• Work with stakeholders to define KPIs and reporting requirements, ensuring everyone is working from the same definitions and the same source of truth
• Audit and improve existing reports for accuracy, usability, and relevance—retiring what’s no longer useful and building what’s missing
• Document reporting logic and data definitions so institutional knowledge is accessible across the team

Ad Hoc Data Requests

• Serve as a primary resource for ad hoc analysis requests from Finance, Operations, and GTM stakeholders—turning ambiguous questions into clear, well-supported answers
• Prioritize and manage an ongoing queue of data requests, setting expectations clearly and delivering quality work on reasonable timelines
• Build reusable templates and frameworks in Excel and Google Sheets for recurring analyses so the wheel doesn’t get reinvented every time
• Dig into data to surface trends, flag anomalies, and identify opportunities or issues before they become bigger problems

Requirements & Process

• Partner with Finance stakeholders to document requirements for reporting changes, new dashboards, or data initiatives
• Collaborate with Engineering and Data teams to ensure the underlying data infrastructure supports the reporting needs of the business
• Map current-state workflows and identify gaps or bottlenecks—then help develop practical solutions that improve how we operate
• Contribute to building a culture of data-informed decision-making across Finance, Operations, and GTM

Qualifications

• 4–6 years of experience in a business analytics, data analytics, or business analyst role
• Proven track record building and owning dashboards and reporting infrastructure, not just consuming them
• Strong experience with Looker or a similar BI tool - you know how to build LookML explores, create reliable reports, and make dashboards people actually use
• Proficiency in Excel and Google Sheets, including pivot tables, complex formulas, and financial modeling
• Comfortable managing a high-volume queue of ad hoc requests while keeping up with longer-horizon reporting work
• Strong communication skills - you can explain what the data says, what it means, and what to do about it, to audiences who aren’t data people
• A self-starter mentality - on our team, initiative is a must

Nice to Haves

• Experience with SQL for querying and data validation
• Background in SaaS, outdoor hospitality, travel, or marketplace businesses

Compensation and Benefits

• Base salary: $95k-120k
• Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible time off - use it as you need it
• Employee camping credit to encourage getting outdoors and experiencing our product!