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DecagonDecagonSan Francisco, CA

Staff Software Engineer, Agents

Build and own end-to-end AI agents for enterprise customers, integrating latest text/voice models and iterating based on real-world usage. Requires 8+ years of software engineering experience with Python and TypeScript.

200k – 400k
On-site8+ YOEML Engineering

About the role

Responsibilities

  • Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
  • Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts
  • Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers

Requirements

  • 8+ years of industry experience in software engineering
  • Proficiency with Python, Typescript and asynchronous programming
  • High degree of comfort digging into system failures within deep technology stacks using any tool necessary

Nice-to-Haves

  • Prior experience working with multi-modal models

Skills

PythonTypeScriptAsynchronous ProgrammingAI AgentsMulti-Modal ModelsSystem Debugging

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