Staff Product Manager, Finance Applications

Responsibilities

• Collaborate with leadership, PMs, and finance stakeholders to develop and implement the product roadmap for Zip, Coupa, Workiva, NetSuite, and other financial applications.
• Document and analyze current Procure-to-Pay (Coupa and Zip) business processes, conduct fit/gap analyses, and translate business needs into technical solutions.
• Own platform management, including technical debt reduction, release upgrade coordination, and issue resolution for Zip, Coupa, Ironclad, NetSuite, and other finance platforms.
• Proactively explore and implement new capabilities within the Procure-to-Pay systems space.
• Work strategically with business teams to translate needs into scalable, secure solutions that meet business needs across Procurement, Accounts Payable, and Accounting.
• Drive complex project execution through effective task allocation, milestone tracking, and cross-functional collaboration.
• Manage vendor relationships to ensure optimal system performance and product utilization.
• Lead major cross-functional initiatives and projects, including system implementations, operational improvements, and new product rollouts.
• Create product management artifacts - Functional Specifications, Data Flow Diagrams and Business Process Mapping Diagrams.
• Identify and Design scalable solutions in Zip, NetSuite, and other applications, including customizations, workflows, automations, integrations and reporting solutions.
• Collaborate with business system analysts and engineers to develop and implement automations and technical solutions.
• Develop and execute test plans for identified features, lead integration and user acceptance testing.
• Troubleshoot and fix production issues, prioritizing them against the existing backlog.
• Support key month-end and quarter-end close processes.
• Conduct solution walkthroughs, application demos and user training sessions.
• Support change management documentation including runbooks.
• Ensure SOX compliance by working with auditors on technical walkthroughs and system controls.

Required Qualifications

• Strong knowledge of finance related business processes such as Order Management, Billing, Collections, Revenue Management, Procurement, Expenses, Payables, General Accounting, and Financial Reporting.
• Deep understanding of Record to Report Finance Business processes, including month end accounting processes and financial statements/reporting features in NetSuite.
• 5+ years of system administration experience of ERPs like NetSuite, and other finance applications like Workiva, Zip, Coupa, Kyriba, Floqast.
• 4+ years of hands-on configuration experience of various NetSuite modules - General Ledger, Intercompany, Fixed Assets, Payables, Receivables, Payments, SuiteTax, Customizations (custom fields, custom segments, lists, records), Automations (SuiteFlow, SuiteScript, SuiteTalk, Suitelets, SuiteBundle) and Reporting.
• 3+ years of experience with large scale implementations of ERP and their integrations through middleware technologies like Workato/MuleSoft/Boomi.
• Experience with Agile methodology - sprint ceremonies, backlog refinement and reporting in Jira.
• Knowledge of production Support, incident and defect management processes.
• BA/BS or equivalent work experience.
• Experience at a public company and/or with SOX processes.

Nice to Haves

• Zip Certified.
• NetSuite Certified.
• Workato / Middleware experience.
• Kyriba experience.
• Ironclad experience.
• Experience in the tech industry.
• Experience with multi country and multi currency ERP implementations.