Safeguards Enforcement Analyst, Account Takeover & Credential Abuse

Key Responsibilities

• Investigate credential-compromise incidents across first-party and third-party platforms, tracing actor behavior across accounts and surfaces.
• Design and operate remediation workflows for compromised accounts: revocation, customer notification, and standards for restoring access.
• Partner with Engineering and Data Science teams to improve how we separate compromised-customer traffic from willful abuse.
• Enforce usage policies with a focus on detecting and mitigating potentially harmful use of AI systems.
• Work with threat intelligence on emerging credential-abuse patterns and the actors behind them.
• Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios.
• Keep up to date with emerging AI policy enforcement best practices, and use these to inform our decision-making and workflows.
• Write the policy framework for compromise scenarios, including cases where Anthropic can't independently verify a customer's security posture.
• Act as the enforcement SME when account compromise intersects with active abuse investigations.

Minimum Qualifications

• Experience in trust and safety, fraud investigation, security operations, or a related field.
• Subject matter expertise in one or more of: account takeover, credential abuse, session security, or incident response.
• Experience designing or operating enforcement, remediation, or customer-recovery flows — not just detection.
• Comfort using data (SQL or similar tools) to trace actor behavior across accounts and to measure what's working.
• A thoughtful perspective on the tension between protecting the platform and restoring access for legitimate compromised customers.
• Strong written communication skills, with experience producing clear briefs about messy incidents for technical and non-technical stakeholders.
• Excellent judgment and the ability to collaborate with team members while navigating rapidly evolving priorities and workstreams.

Preferred Qualifications

• Familiarity with credential-theft ecosystems or threat intelligence tooling.
• Experience working with fraud/risk vendors (e.g., device or network intelligence platforms).
• Experience with API platform abuse specifically, not just consumer-account ATO.
• A deep interest in AI safety and responsible technology development.
• Experience writing effective prompts for generative AI systems in a content review or enforcement context.

Compensation & Logistics

• Annual Salary: $245,000—$285,000 USD
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.