Senior UX Designer
Senior UX Designer owns end-to-end design for complex observability workflows like AI SRE, incident investigation, and dashboards for SREs and platform engineers. Requires 5+ years experience with data-heavy products, technical users, and AI-native surfaces.
About the job
Responsibilities
- Own end-to-end design for one or more Observe surfaces: AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, or onboarding
- Define interaction models for complex observability workflows; incident investigation, root cause analysis, service maps, and AI-assisted troubleshooting
- Prototype early and often using AI-enabled tools to validate ideas quickly and iterate with engineering
- Partner with PM and engineering as a peer in shaping product direction, not just executing on specs
- Contribute to and evolve Observe's design system and shared interaction patterns
- Present work clearly to cross-functional stakeholders and incorporate feedback without losing design integrity
- Help raise the bar for product design
- Keep abreast of competitor products and trends; perform competitive and comparative analysis
Requirements
- 5+ years of product design experience working on complex, data-heavy or developer-facing products
- A strong eye for design, with deep care for layout, motion, affordances, and visual polish
- A design portfolio that showcases your ability to design software that is beautiful, powerful, and intuitive
- Comfort designing for technical users and engaging with engineers on implementation tradeoffs
- Experience with AI-native surfaces: chat interfaces, agent-driven workflows, or explainability and trust patterns
- A prototype-first mindset; you'd rather show it than describe it
- Strong communication skills and the ability to articulate design decisions to PMs, engineers, and leadership
Bonus Points
- Background in or deep familiarity with observability, monitoring, or incident response workflows
- Experience designing CLI-adjacent or developer tooling surfaces
- Familiarity with Observability tools
- Prior experience at a startup or acquisition-stage product team
Skills
Figma, Sketch, Adobe XD, Prototyping, Ai Interfaces, Chat Interfaces, Design Systems, Observability Tools, Motion Design, Interaction Design
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