Senior UX Designer

Responsibilities

• Own end-to-end design for one or more Observe surfaces: AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, or onboarding
• Define interaction models for complex observability workflows; incident investigation, root cause analysis, service maps, and AI-assisted troubleshooting
• Prototype early and often using AI-enabled tools to validate ideas quickly and iterate with engineering
• Partner with PM and engineering as a peer in shaping product direction, not just executing on specs
• Contribute to and evolve Observe's design system and shared interaction patterns
• Present work clearly to cross-functional stakeholders and incorporate feedback without losing design integrity
• Help raise the bar for product design
• Keep abreast of competitor products and trends; perform competitive and comparative analysis

Requirements

• 5+ years of product design experience working on complex, data-heavy or developer-facing products
• A strong eye for design, with deep care for layout, motion, affordances, and visual polish
• A design portfolio that showcases your ability to design software that is beautiful, powerful, and intuitive
• Comfort designing for technical users and engaging with engineers on implementation tradeoffs
• Experience with AI-native surfaces: chat interfaces, agent-driven workflows, or explainability and trust patterns
• A prototype-first mindset; you'd rather show it than describe it
• Strong communication skills and the ability to articulate design decisions to PMs, engineers, and leadership

Bonus Points

• Background in or deep familiarity with observability, monitoring, or incident response workflows
• Experience designing CLI-adjacent or developer tooling surfaces
• Familiarity with Observability tools
• Prior experience at a startup or acquisition-stage product team