Sr. Technical Program Manager

Key Responsibilities

• Own and lead end-to-end delivery of complex technical programs, from concept through launch and adoption
• Leverage AI by embedding it into program workflows to accelerate planning, reporting, and coordination, while ensuring output quality and governance
• Drive alignment with Product and Engineering to define roadmaps, align timelines, and drive execution
• Define and evolve program operating models (cadence, governance forums, reporting structures) to improve alignment and execution predictability
• Build and manage integrated program systems, including plans, milestones, dependencies, and scalable processes
• Drive cross-functional coordination across Product, Engineering, UX, Data, and GTM teams
• Design and utilize scalable program execution systems that improve speed, consistency, and cross-team visibility
• Identify, track, and proactively mitigate risks, dependencies, and execution gaps
• Monitor and improve program predictability across delivery progress, timelines, dependencies, and decision velocity
• Drive program reporting and communication, delivering clear narratives and high-quality insights that enable effective technical and executive decision-making
• Drive change management and adoption, influencing teams to adopt new ways of working and improving execution outcomes at scale

Qualifications

• 8+ years of experience leading complex, cross-functional technical programs in SaaS or technology environments
• Proven ability to operate independently and drive clarity in ambiguous situations
• Strong track record of delivering programs that span multiple teams, systems, and stakeholders
• Experience influencing and aligning cross-functional and executive stakeholders
• Demonstrated ability to manage dependencies, risks, and competing priorities at scale
• Excellent communication skills, with the ability to translate complex topics into clear, actionable insights
• Experience building processes and frameworks that improve program execution
• Experience leading large-scale change management initiatives

Preferred Qualifications

• Experience working with data platforms, data science, or analytics-driven products
• Strong business acumen with the ability to connect technical execution to business outcomes
• Proficient using Atlassian Toolset: Jira, Confluence, Productboard
• Proficient in metrics gathering and usage via Tableau and Pendo