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WHOOPWHOOPBoston, MA

Software Engineering Manager (Translations Platform)

Leads engineering team building and scaling translations platform for multilingual support across mobile, web, and backend. Requires strong platform engineering experience, managing cross-functional systems, and familiarity with localization tools like Smartling.

Salary not listed
On-siteEngineering Management

About the role

Responsibilities

  • Own the execution and delivery of the Translations Platform roadmap, including RTL support, localization infrastructure, and developer tooling
  • Lead and grow a team of engineers responsible for translation pipelines, language services, and localization frameworks across mobile, web, and backend
  • Drive improvements to translation workflows, reducing manual processes, delays, and operational friction in the current system
  • Partner with Product, Design, QA, and Marketing to ensure high-quality localized member experiences
  • Oversee the integration and evolution of translation vendors, APIs, and internal systems (e.g., Smartling, AI-based translation workflows)
  • Ensure systems support scalable language expansion, including complex requirements like bidirectional text, RTL layouts, and data-heavy UI components
  • Establish strong operational practices, including monitoring, debugging, and maintaining translation accuracy and freshness across services
  • Collaborate with platform and infrastructure teams to ensure translation systems are reliable, performant, and well-integrated into the broader architecture
  • Manage team execution, balancing new feature delivery, infrastructure improvements, and technical debt reduction
  • Mentor engineers and foster a culture of ownership, quality, and continuous improvement

Qualifications

  • Proven experience managing and developing software engineers in a platform or infrastructure-focused environment
  • Experience delivering complex, cross-functional systems that span multiple platforms (mobile, web, backend)
  • Strong technical background in distributed systems, APIs, and backend services
  • Familiarity with translation pipelines, vendor integrations, or content management systems
  • Experience improving developer workflows through tooling, automation, and platform investments
  • Strong communication skills and ability to collaborate across engineering, product, and non-technical stakeholders
  • Ability to balance speed, quality, and long-term scalability in a fast-paced environment
  • Experience working with or building localization, internationalization (i18n), or content delivery systems (desired)
  • Familiarity with translation platforms such as Smartling or AI-based translation systems (desired)
  • Experience building or scaling internal platforms that support global product expansion (desired)
  • Knowledge of mobile and frontend challenges related to localization (desired): iOS, Android, web

Skills

I18NRtlSmartlingDistributed SystemsAPIsBackend ServicesLocalizationInternationalizationiOSAndroid
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