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Faro HealthFaro HealthSan Diego, CA

Senior Product Designer

Senior Product Designer leading design of AI-powered SaaS for clinical trial protocol authoring. Own complex workflows from discovery to launch, simplify sophisticated clinical processes, integrate intelligent features transparently, and influence product strategy through research and cross-functional collaboration. Requires 4+ years enterprise SaaS design experience and AI design portfolio.

142k – 167k
Remote4+ YOEProduct Design

About the role

Key Responsibilities

  • Design intelligent product experiences that help customers complete complex clinical workflows more efficiently.
  • Create thoughtful interactions incorporating artificial intelligence in natural, transparent ways.
  • Design experiences for conversational interfaces, document authoring, recommendations, and workflow automation.
  • Ensure customers remain in control of important decisions while understanding how recommendations are generated.
  • Own product design from concept to launch: lead from discovery through delivery, create user flows, wireframes, prototypes, and polished designs.
  • Develop reusable interaction patterns across products.
  • Partner on product strategy: collaborate with Product Managers on customer needs, participate in interviews, usability testing, and discovery.
  • Use customer research, analytics, and feedback to guide decisions while balancing needs with business and technical constraints.
  • Simplify complex workflows by organizing large amounts of structured information into intuitive interfaces.
  • Create consistent experiences across document editing, structured data, and collaborative workflows.
  • Contribute to the design system: evolve patterns, promote consistency, accessibility, and usability.
  • Partner with Engineering to ensure high-quality implementation.
  • Collaborate across teams including Engineering, Product, Clinical SMEs, Customer Success, and Data Science.
  • Present design decisions supported by research and principles.
  • Mentor designers through critiques and collaborative problem solving.

Requirements

Required

  • 4+ years of experience designing enterprise SaaS products.
  • Strong portfolio demonstrating ownership of complex product experiences from discovery to delivery.
  • Experience designing products that incorporate artificial intelligence or intelligent capabilities.
  • Expertise in interaction design, information architecture, visual design, and user-centered design.
  • Experience conducting user research and translating insights into decisions.
  • Strong systems thinking to simplify complex workflows.
  • Excellent communication, collaboration, and presentation skills.

Preferred

  • Experience designing products using large language models or generative AI.
  • Experience with productivity tools, document authoring applications, or workflow automation software.
  • Experience working with enterprise software for technical or specialized users.
  • Experience in healthcare, life sciences, or regulated industry.

Skills and Technologies

  • Expert proficiency with Figma and FigJam.
  • Experience working with design systems and component libraries.
  • Familiarity with product analytics platforms.
  • Experience using user research platforms.
  • Comfortable using AI-assisted tools for design exploration.
  • Strong visual communication, prototyping, and interaction design skills.

What Success Looks Like

  • Deliver intuitive experiences that help customers work faster with greater confidence.
  • Improve usability, satisfaction, and adoption through design and feedback.
  • Establish reusable interaction patterns across the platform.
  • Influence product strategy via research, systems thinking, and partnerships.
  • Shape thoughtful AI integration in clinical trial design while maintaining trust.

Benefits

  • Salary: $142,000 - $167,000 per year (base; individual pay based on location, skills, experience, education).
  • Equity: Significant equity component; higher-than-average for company size; details at offer.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance, Short & Long Term Disability
  • Flexible PTO, Paid Sick & Holidays
  • Training & Development Reimbursement
  • Hybrid Work Environment
  • Peer-to-peer bonus program
  • Company events and outings
  • Stock Option Plan
  • Office amenities (gym, discounts)

Skills

FigmaFigjamDesign SystemsUser ResearchInteraction DesignInformation ArchitectureVisual DesignUser-Centered DesignPrototypingAi DesignProduct AnalyticsGenerative AI

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