Sr. Product Manager - UX

Responsibilities

Product Ownership

• Drive a cohesive, intuitive, and persona-aware experience that scales across the growing product portfolio
• Partner with Product, Design, Engineering, and Security teams to define and deliver UX-focused product initiatives from concept through launch and ongoing optimization
• Conduct discovery sessions, usability studies, workflow analysis, and user interviews to intimately understand customer needs
• Translate complex technical security concepts into intuitive product experiences
• Advocate for accessibility, usability, scalability, and design consistency across the platform

Measure & Improve

• Define and monitor KPIs related to product usage, adoption metrics, time-to-value, user engagement, and drop-off
• Use qualitative and quantitative feedback to iterate and improve experiences
• Analyze customer feedback, usage analytics, support trends, and market insights to identify areas for improvement

Execution

• Create and maintain product requirements documents (PRDs), user stories, acceptance criteria, and workflow documentation
• Serve as the primary point of coordination across product, design, and engineering
• Drive roadmap prioritization for UX improvements, workflow automation, and customer experience enhancements
• Collaborate closely with UX/UI designers to develop wireframes, prototypes, and user flows
• Work with Engineering teams throughout Agile/Scrum development cycles
• Support go-to-market initiatives by partnering with Marketing, Sales Engineering, and Support teams

Requirements

• 5+ years of Product Management experience with cybersecurity technologies such as SIEM, SOAR, MDR, XDR, IAM, Cloud Security, Endpoint Security, or Vulnerability Management
• Strong understanding of UX principles, customer journey mapping, and user-centered design methodologies
• Experience working closely with UX/UI design teams and engineering organizations
• Ability to translate customer pain points into scalable product solutions
• Experience writing detailed product requirements and managing Agile development processes
• Deep domain expertise with enterprise security operations, SOC workflows, or cybersecurity platforms
• Strong analytical, communication, and stakeholder management skills
• Experience with product management and collaboration tools such as Jira, Confluence, Figma, Miro, Productboard, or similar
• Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, Design, or related field

Desired Skills

• Customer empathy and design thinking mindset
• Experience with data visualization and dashboard usability
• Strong cross-functional leadership abilities
• Ability to thrive in fast-paced startup or high-growth environments
• Excellent presentation and storytelling skills
• Strategic thinking combined with execution focus
• Data-driven decision making
• Strong organizational and prioritization skills

Benefits

• Pre-IPO Stock Options
• Medical, Dental & Vision care
• 401(k)
• Life Insurance
• Paid time off
• Referral Program
• Rewards and Recognition Program