AbridgeUnited StatesClinical Success Director/Manager for Abridge's generative AI platform for nurses. Responsibilities include evaluating products, building customer relationships, optimizing nursing workflows, recruiting nurse advisors, and evangelizing capabilities to reduce clinical documentation burden. Requires 3+ years RN experience (inpatient preferred), EHR familiarity (Epic plus), and 30% travel.
This role requires 30% travel.
Clinical Success Director/Manager for Abridge's generative AI platform for nurses. Responsibilities include customer onboarding, workflow optimization, building nurse advisor councils, defining success metrics, and evangelizing the product to reduce nursing documentation burden. Requires 5+ years RN experience (inpatient preferred), EHR familiarity, and Mountain/Pacific TZ location with 30% travel.
Drive customer adoption, retention, and growth for enterprise SaaS customers. Build strategic success plans, manage account health, and act as trusted advisor to maximize platform value.
Own post-sale relationships for a portfolio of accounts at Findigs. Drive platform adoption, manage NRR/expansion, lead QBRs, monitor account health with AI tools, and serve as the voice of the customer to Product and Engineering teams. Requires 3+ years customer-facing SaaS experience, strong communication, technical aptitude, and AI proficiency.
Customer Success Manager focused on higher education institutions. Manage university customer portfolio through implementation, training, adoption, renewals and expansion while acting as a trusted advisor to academic leaders.
Customer Success Manager owning clinician onboarding, training, engagement, and operational workflows for an AI home health platform. Requires 3-8 years customer-facing/ops experience, fast learning of clinical processes, strong communication, detail orientation, and data comfort in a fast-paced startup.