Forward Deployed Engineer
Deploy and integrate Mattermost in classified defense/intelligence environments. Build plugins, automations, and AI capabilities while working directly with mission operators. Travel ~1 week/month required.
Solutions Architect on the Professional Services team leading technical implementations and adoption of Chainguard secure container images for commercial customers. Requires 4+ years building multi-tier apps with strong Kubernetes experience plus 2+ years in customer-facing pre/post-sales roles.
Deploy and integrate Mattermost in classified defense/intelligence environments. Build plugins, automations, and AI capabilities while working directly with mission operators. Travel ~1 week/month required.
Partners with Sales to conduct technical discovery, lead demos, scope AI/LLM inference deployments, and manage POCs for customers adopting AI at scale. Requires AI/ML expertise, customer-facing skills, and ability to prototype solutions.
Drives joint GTM strategies, co-sell execution, and technical integrations with AWS, Azure, or Google Cloud partners to deliver customer wins and field enablement. Requires deep cloud architecture expertise, business acumen, and program management skills.
Solutions Architect owns post-sales customer engagements, resolves complex technical issues, builds automation and self-service tools for support, and occasionally assists pre-sales. Requires 3+ years customer-facing technical experience and strong software engineering in modern languages.
Partners with Sales to translate customer needs into AI technical solutions, leads demos, technical scoping, benchmarking, and POC execution for ML inference deployments across modalities like LLMs and VoiceAI.