Operations and Delivery Engineering Lead, Critical Facilities

Responsibilities

Team Leadership & People Management

• Lead, coach, and develop a multi-disciplinary team of delivery and lifecycle engineers; own hiring, onboarding, performance management, career development, and retention.
• Set the technical bar across disciplines and ensure each engineer has clear ownership across the projects, buildings, and systems in their portfolio.
• Plan and prioritize the team’s workload across construction support, commissioning support, lifecycle engineering work on live infrastructure, and engineering escalations from Operations.
• Build and maintain an on-call rotation that provides qualified engineering support to Operations and to active construction sites when issues exceed the operating team’s authority.
• Foster a strong safety culture and a blameless, learning-oriented approach to incidents, near-misses, and commissioning findings.

Construction & Delivery Engineering

• Own technical support of sites under construction in partnership with Design Engineering; embed engineers as the on-site technical resource across mechanical, electrical, controls, and fire/life safety scopes.
• Represent the Operations and Delivery Engineering team in design reviews, constructability reviews, submittal reviews, and RFI/change-order decisions; flag deviations from design intent and route them back to Design Engineering for resolution.
• Provide technical support to the Commissioning Agent and Design Engineering through FAT, SAT, and Levels 1–5 commissioning, including review of functional test scripts and witness participation.
• Lead the operational readiness and turnover process: ensure new systems are fully documented, alarmed, integrated into BMS/EPMS/DCIM, trained on, and supportable before they carry critical load.
• Hold GCs, subcontractors, and vendors to the site’s safety, quality, and documentation standards through energization and turnover.

Lifecycle Engineering on Live Infrastructure

• Own the engineering scope for any work performed on live data center infrastructure — capacity additions, equipment replacements, controls and BMS/EPMS changes, electrical or mechanical configuration changes, retrofits, and incident-driven remediation.
• Scope, design, and project-manage lifecycle work in partnership with Design Engineering and Operations, from concept through execution and back-to-service.
• Maintain a forward-looking view of site risk, single points of failure, and system interdependencies, and convert that view into a prioritized lifecycle and reliability roadmap.
• Provide engineering input to capacity and load reviews so additions and changes stay within the safe operating envelope of mechanical and electrical infrastructure.

Change Control Board (CCB) Ownership

• Chair the site Change Control Board; own the process, cadence, quorum, and decision record.
• Review and approve all technical changes to data center systems and to the way those systems operate, including BMS/EPMS logic changes, setpoint and Sequence of Operations changes, electrical topology changes, and mechanical configuration changes.
• Set the standard for what a CCB-grade change package looks like: risk assessment, blast radius, MOP/SOP/EOP impact, rollback plan, validation criteria, and communications plan.
• Ensure every approved change is properly documented, executed against an approved MOP, validated, and reflected in as-builts, point lists, one-lines, and program backups.
• Track CCB throughput, change success rate, and change-induced incidents as engineering KPIs, and drive continuous improvement of the change process.

Engineering Authority During Operations

• Serve as the senior technical escalation point for the Operations team across all disciplines; lead root-cause analysis on complex, cross-system faults and drive corrective actions to closure.
• Review and approve MOPs, SOPs, and EOPs authored by Operations or vendors; own the engineering content of those procedures.
• Analyze trend, historian, and alarm data across BMS/EPMS/DCIM to identify degradation, tune performance, and convert findings into CCB-approved changes.
• Lead engineering participation in incident response, drills, and post-incident reviews; ensure lessons learned land as documented changes.
• Maintain the engineering source of truth for the site: as-builts, one-lines, point lists, Sequences of Operations, controls program backups, and the asset and documentation library.

Safety, Compliance & Risk

• Ensure all engineering and delivery work is performed in compliance with NFPA 70E, including PPE selection, arc flash boundary awareness, and energized work permitting.
• Own engineering enforcement of LOTO/LOTOTO procedures.

Requirements

• Senior-level experience leading multi-disciplinary engineering teams across mechanical/cooling, electrical/power, controls/BMS, and fire/life safety in data center or critical facilities environments.
• Demonstrated ability to chair Change Control Boards and own lifecycle engineering on live infrastructure.
• Strong background in construction-phase support, commissioning participation, and operational readiness/turnover processes.
• Experience with root-cause analysis, MOP/SOP/EOP development, and incident response in high-reliability environments.
• Approximately 50% travel to live job sites and data centers required.