Senior Manager, Systems Engineering

Responsibilities

• Lead, coach, and grow a team of systems engineers and a tech lead.
• Set clear expectations, maintain a high bar, and develop engineers responsible for critical internal systems.
• Own joiner, mover, and leaver automation end to end in Okta Workflows, including API keys and service credentials.
• Build and own device assurance across macOS and Windows, defining OS, browser, and device-state policies.
• Rationalize the ITSM estate and enable trusted self-service.
• Make Corporate Engineering a governed step in SaaS procurement, enforcing SSO and access reviews.
• Own identity, access, and connector infrastructure for the company-wide AI stack, including MCP servers and Vercel.
• Build visibility into work intake and team capacity to support data-driven prioritization.
• Partner with Security, GRC, Finance, and Engineering to create safe self-service guardrails.

Requirements

• Track record of improving an inherited team through sustained coaching.
• Ability to untangle inherited complexity, unfinished migrations, and over-engineered workflows.
• Enablement-first approach to safe self-service.
• Technical depth to evaluate estimates and distinguish genuine risk from reported progress.
• Hands-on fluency with AI in enterprise tooling, including AI-assisted automation.
• Experience with identity, endpoint management, ITSM, and procurement, or deep expertise in most of these areas with expanding scope.
• Experience operating through influence across partner organizations.
• 8+ years in IT or systems engineering, including 3+ years managing and developing engineers.
• Must be authorized to work in the U.S. without current or future employer sponsorship.
• Willingness to use AI responsibly to improve efficiency and impact.

Compensation and Benefits

• Industry-competitive salary and equity.
• Comprehensive medical, dental, and vision coverage, with employee-only premiums covered for most medical plans.
• 16 weeks of paid parental leave for all new parents.
• Health and wellness stipend.
• Remote workspace, internet, and cellphone stipend.
• Commuter benefits for team members reporting to the San Francisco and New York City offices.
• Family planning benefits.
• Matching 401(k) contribution with immediate vesting.
• Flexible PTO, plus 80 hours of sick time.
• 11 company-paid holidays.
• Virtual team-building activities, lunch and learns, and other company-wide events.