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ChimeChimeUnited States

Senior Program Manager, Strategy & Innovation

Strategic Initiatives Lead responsible for developing and implementing cross-functional strategies to scale world-class member support experiences at Chime. Requires 8+ years experience including top-tier management consulting, strong analytical and project leadership skills.

138k – 190k
Remote8+ YOETechnical Program Management

About the role

Responsibilities

  • Develop and implement cross-functional strategic initiatives to create and scale world-class support experiences for our members.
  • Perform analyses and conduct research to assess new opportunities and inform decision-making.
  • Effectively present insights and influence outcomes with Chime executives and key collaborators (e.g., Product, Operations, Engineering, Analytics, and other cross-functional teams).
  • Bring structure to ambiguous problems, including defining clear problem statements, analytical frameworks, and quantifiable metrics for measuring success.
  • Develop and deliver well structured and compelling narratives that drive clarity, understanding and alignment around new ideas.

Requirements

  • 8+ years of professional experience, including delivering strategic and operational projects at top tier management consulting firms.
  • A strong skill set across analytical, problem-solving and strategic thinking.
  • A drive to dig into data, think from first principles, and complete complex projects and deliver tangible results.
  • Ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need.
  • A proven track record of leading complex projects involving multiple teams/collaborators from conception to execution.
  • Low ego and a knack for working well with a wide range of people.
  • Exceptional communication and presentation skills.
  • Comfort operating in a fast-paced, agile environment.

Compensation

  • Base salary: $138,000 - $190,000.
  • Eligible for bonus, competitive equity package, and benefits.

Skills

Strategic PlanningProject ManagementData AnalysisStakeholder ManagementExecutive PresentationProblem SolvingCross-Functional CollaborationConsultingAnalytical FrameworksMetrics Development
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