Senior Product Manager, Data Platform & Intelligence

Responsibilities

• Own the end-to-end roadmap for Invoca's data platform and intelligence products
• Define and launch intelligence products — signals, scores, and insights — that create measurable value for both internal teams and paying customers
• Define how context is structured, staged, and delivered to AI agents across voice, SMS, and web
• Own the intelligence and data products that other teams and customers use to build unique experiences on top of Invoca data
• Drive cross-team execution across teams working on the agentic platform, conversational AI products, signals, and insights
• Build data applications and agents on our data lake that power product use cases across the business
• Partner with data engineers and ML teams to make principled tradeoffs across data freshness, coverage, latency, and cost
• Define success metrics for data products and continuously measure impact through adoption, coverage, agent performance, and quality signals
• Evaluate build vs. buy decisions for data infrastructure and guide vendor integrations
• Stay current on advancements in retrieval, grounding, and context injection patterns

Requirements

• 5+ years of product management experience, with meaningful time in data platforms, AI infrastructure, analytics products, or intelligence products
• Technical fluency sufficient to partner closely with data engineers and AI teams — comfortable in architecture discussions, familiar with data modeling, pipeline design, and schema evolution
• Hands-on experience working with data lake or data warehouse platforms (e.g., Snowflake, BigQuery, Redshift, or similar)
• Experience building intelligence products — signals, scores, insights, or recommendations — that both internal teams and external customers depended on
• Familiarity with evaluation approaches for data-driven AI systems
• Experience in enterprise SaaS or compliance-heavy domains where data governance, auditability, and multi-tenant isolation are core design constraints
• Strong execution ownership — drive prioritization, own cross-team dependencies, and unblock your team
• Ability to move fast with imperfect information
• Clear communicator who can translate complex data and AI concepts for both engineering and business stakeholders
• Track record of making principled tradeoffs across data quality, latency, cost, and reliability in complex systems

Nice-to-Haves

• Experience with Snowflake, BigQuery, Redshift, or similar data platforms
• Background in enterprise SaaS or compliance-heavy domains