Product Reliability Engineers own end-to-end service health for Palantir's critical platforms, combining on-call incident response with forward-looking work on observability, resilience, code improvements, and infrastructure migrations. Requires strong backend coding (Java), troubleshooting skills, and ownership in dynamic environments; US security clearance eligibility needed.
Salary not listed
HybridDevOps / SRE
About the role
Core Responsibilities
Continuously invest in documentation, metrics, monitors and other troubleshooting tools.
Participate in on-call rotations during business hours and occasional weekends to remediate the most pressing issues across the Palantir fleet.
Diagnose, resolve, and prevent issues encountered in the field. Deliver end-to-end improvements to core products based on field issues.
Improve observability by refactoring codepaths and introducing telemetry.
Identify and implement data-driven opportunities for improved service resilience.
Develop strategic opinions on stability investments and inform the vision for long-term product stability.
What We Value
Comfortable with and curious about large scale production systems and technologies (e.g. load balancing, monitoring, distributed systems, and configuration management).
Confidence in troubleshooting complex issues independently using observability tools and stack traces.
Familiarity with monitoring tools such as Prometheus and health checks.
Experience coding with Java, Go and/or web technologies (e.g. HTML, CSS, JavaScript, Python/Ruby, Django/Flask/Ruby on Rails, etc.) is a plus.
Track record of identifying bugs in codebases and contributing fixes leading to long term service stability.
Demonstrated ability making data-driven decisions and engaging with stakeholders on strategy.
What We Require
Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field.
Ability to work with a high degree of ownership and a strong sense of urgency in a dynamic environment.
Experience producing code in backend languages such as Java, as part of a past role or personal projects.
Familiarity with storage and data processing systems and cloud infrastructure.
Strong written and verbal communication and ability to iterate quickly with teammates and incorporate feedback.
Eligibility and willingness to obtain a US Security clearance.
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Salary not listed
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