Manages a high-volume portfolio of core accounts, driving retention, product adoption, and revenue expansion through standardized engagement programs. Requires one year of customer success or related experience, strong communication skills, a bachelor's degree, and English-Spanish bilingual proficiency.
Configures and optimizes complex restaurant POS menus, integrations, and backend updates while consulting with clients and resolving escalated issues. The role requires at least two years of customer success or related experience, strong troubleshooting skills, and familiarity with restaurant operations and SaaS or POS systems.
The Client Training and Adoption Specialist trains restaurant operators on SpotOn's POS and software suite through in-person and remote sessions, creates training materials, and provides ongoing support to maximize technology adoption. Requires 2+ years restaurant operations experience, training skills, and strong communication.
Client Onboarding Specialist responsible for leading POS implementation and activation for multi-location restaurant clients. Requires 2-5 years customer success experience, strong project management, technical configuration skills, and a bachelor's degree.
Client Success Partner manages a large portfolio of strategic restaurant tech accounts at SpotOn. Drives retention, adoption, and expansion through scalable campaigns, data-driven insights, and cross-functional collaboration in a hybrid, low-touch environment.
Manages a large portfolio of strategic accounts, driving retention and adoption through scalable engagement strategies, adoption campaigns, and proactive risk mitigation. Requires 2-5 years in customer success or account management, preferably in SaaS or fintech.
Leads a small team of installation specialists to deliver high-quality POS deployments, manage client coordination, and drive process improvements in a hybrid role. Requires 5 years of customer success experience and 1 year of team management.
The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.
Manages a high-volume portfolio of core accounts, driving retention, product adoption, and revenue expansion through standardized engagement programs. Requires one year of customer success or related experience, strong communication skills, a bachelor's degree, and English-Spanish bilingual proficiency.
Configures and optimizes complex restaurant POS menus, integrations, and backend updates while consulting with clients and resolving escalated issues. The role requires at least two years of customer success or related experience, strong troubleshooting skills, and familiarity with restaurant operations and SaaS or POS systems.
The Client Training and Adoption Specialist trains restaurant operators on SpotOn's POS and software suite through in-person and remote sessions, creates training materials, and provides ongoing support to maximize technology adoption. Requires 2+ years restaurant operations experience, training skills, and strong communication.
Client Onboarding Specialist responsible for leading POS implementation and activation for multi-location restaurant clients. Requires 2-5 years customer success experience, strong project management, technical configuration skills, and a bachelor's degree.
Client Success Partner manages a large portfolio of strategic restaurant tech accounts at SpotOn. Drives retention, adoption, and expansion through scalable campaigns, data-driven insights, and cross-functional collaboration in a hybrid, low-touch environment.
Manages a large portfolio of strategic accounts, driving retention and adoption through scalable engagement strategies, adoption campaigns, and proactive risk mitigation. Requires 2-5 years in customer success or account management, preferably in SaaS or fintech.
Leads a small team of installation specialists to deliver high-quality POS deployments, manage client coordination, and drive process improvements in a hybrid role. Requires 5 years of customer success experience and 1 year of team management.
The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.