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Prox

AI technical support for complex physical products

San Francisco, CAOnsite1-50aiSeed
About

Prox builds AI agents that provide expert technical support for complex physical products like vehicles and machinery. They compile product knowledge from manuals, specs, and tickets into knowledge graphs, enabling multimodal agents to answer queries, draw diagrams, and handle voice interactions. This reduces customer support burdens for manufacturers by automating accurate, source-linked responses across chat, voice, and field tools.

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Open roles · 3
Prox

Agent Evals Specialist (Knowledge Graph Review)

Reviews AI agent outputs processing technical documents into knowledge graphs, verifies accuracy against source material, scores performance on rubrics, and provides detailed feedback for agent improvement. Requires strong English, focus on dense content, and consistent evaluation.

5 – 15United StatesQA EngineeringRemoteMarkdownAI Agents
Prox

Chief of Staff

Serves as judgment layer and systems extender for AI-powered knowledge graph operations, handling high-volume communication, GTM/BD, executive assistance, content, and agent development with hacker mindset and high taste. Requires terminal comfort, API familiarity, strong writing, and automation instinct.

135k – 135kSan Francisco, CABusiness OperationsOn-sitegitunix
Prox

Founding Engineer

Founding Engineer builds knowledge engines, multimodal agents, voice AI, and codegen systems for complex physical product support. Owns end-to-end customer deployments in fast-paced startup environment.

200k – 200kSan Francisco, CAML EngineeringOn-siteEntry levelLLMsVoice AI