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Prox

Prox

San Francisco, CA

AI technical support for complex physical products

About

Prox builds AI agents that provide expert technical support for complex physical products like vehicles and machinery. They compile product knowledge from manuals, specs, and tickets into knowledge graphs, enabling multimodal agents to answer queries, draw diagrams, and handle voice interactions. This reduces customer support burdens for manufacturers by automating accurate, source-linked responses across chat, voice, and field tools.

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