Provide primary IT support during West Coast hours for a mostly remote team. Handle onboarding/offboarding, administer identity and collaboration systems, implement security policies, and support Apple hardware/MDM for a healthcare startup.
Lead and grow a team of IT Support Engineers while staying hands-on with core IT systems, automation, vendor management, and compliance (HIPAA, SOC 2, HITRUST). Requires 7+ years IT operations experience including 2+ years managing teams, plus deep expertise in Okta, Google Workspace, MDM tools, and a player-coach mindset.
Provide primary IT support during West Coast hours for a mostly remote team. Handle onboarding/offboarding, administer identity and collaboration systems, implement security policies, and support Apple hardware/MDM for a healthcare startup.
Lead and grow a team of IT Support Engineers while staying hands-on with core IT systems, automation, vendor management, and compliance (HIPAA, SOC 2, HITRUST). Requires 7+ years IT operations experience including 2+ years managing teams, plus deep expertise in Okta, Google Workspace, MDM tools, and a player-coach mindset.