Own and scale the Customer Success function end-to-end, building the operating system, team, and metrics (GDR, NDR, activation) that make Numeric the system of record for accounting teams.
Handles tactical customer support, onboarding execution, and adoption monitoring for accounting SaaS platform. Requires 3-4+ years accounting experience (Big 4 + tech in-house) with strong problem-solving and communication skills.
Own and scale the Customer Success function end-to-end, building the operating system, team, and metrics (GDR, NDR, activation) that make Numeric the system of record for accounting teams.
Handles tactical customer support, onboarding execution, and adoption monitoring for accounting SaaS platform. Requires 3-4+ years accounting experience (Big 4 + tech in-house) with strong problem-solving and communication skills.