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Customer Solutions Engineer who leads technical onboarding, integrations, and implementation projects for customers, partnering closely with Account Managers. Requires 3+ years of SaaS or technology experience, API and integration proficiency, and strong customer-facing communication skills.
Own end-to-end technical onboarding and integration for Lob Logistics customers and partners, from discovery through production stabilization. The role requires 5+ years in customer-facing technical implementation or solutions work, hands-on API troubleshooting, complex physical-operations experience, and regular travel.