Lead a team of 10-15 licensed benefits advisors focused on small group health insurance renewals for Gusto customers. Drive retention, revenue growth, operational excellence, and AI adoption while coaching advisors to deliver exceptional customer experiences.
Implementation Specialist managing end-to-end onboarding and conversions for 401(k) plans on the Gusto platform. Requires 4+ years experience, strong client-facing skills, and deep knowledge of SaaS/Finance/Retirement plans to guide sponsors through complex processes.
Lead a team of 10-15 licensed benefits advisors focused on small group health insurance renewals for Gusto customers. Drive retention, revenue growth, operational excellence, and AI adoption while coaching advisors to deliver exceptional customer experiences.
Implementation Specialist managing end-to-end onboarding and conversions for 401(k) plans on the Gusto platform. Requires 4+ years experience, strong client-facing skills, and deep knowledge of SaaS/Finance/Retirement plans to guide sponsors through complex processes.