Revenue Strategist Manager driving renewal forecasting, health scoring models, pipeline analytics, and process automation for GitLab's Customer Success and Renewals teams in a SaaS environment. Requires strong Salesforce, BI tools, SQL, and cross-functional influence skills.
Lead end-to-end pipeline growth strategy, operating cadence, and performance improvement for GitLab's go-to-market motions. Partner cross-functionally with sales, marketing, finance and analytics to set targets, enforce standards, deliver analytics, and drive revenue outcomes in a remote environment.
Lead CX Strategy for GitLab's post-sales organization (Customer Success, Renewals, Professional Services). Own business planning, lifecycle design, segmentation, KPI frameworks, and high-priority cross-functional initiatives to drive retention, expansion, and customer value. Partner directly with the Chief Customer Officer.
Own operational processes, reporting, and programs supporting the Customer Success team. Partner with CS leadership, RevOps, Finance, and Sales to drive process improvements, planning cycles, and systems evolution.
Lead operational teams across Customer Success, Renewals, and Professional Services at GitLab. Manage forecasting, financial operations, reporting, and systems including Gainsight and Salesforce while developing a distributed operations team.
Revenue Strategist Manager driving renewal forecasting, health scoring models, pipeline analytics, and process automation for GitLab's Customer Success and Renewals teams in a SaaS environment. Requires strong Salesforce, BI tools, SQL, and cross-functional influence skills.
Lead end-to-end pipeline growth strategy, operating cadence, and performance improvement for GitLab's go-to-market motions. Partner cross-functionally with sales, marketing, finance and analytics to set targets, enforce standards, deliver analytics, and drive revenue outcomes in a remote environment.
Lead CX Strategy for GitLab's post-sales organization (Customer Success, Renewals, Professional Services). Own business planning, lifecycle design, segmentation, KPI frameworks, and high-priority cross-functional initiatives to drive retention, expansion, and customer value. Partner directly with the Chief Customer Officer.
Own operational processes, reporting, and programs supporting the Customer Success team. Partner with CS leadership, RevOps, Finance, and Sales to drive process improvements, planning cycles, and systems evolution.
Lead operational teams across Customer Success, Renewals, and Professional Services at GitLab. Manage forecasting, financial operations, reporting, and systems including Gainsight and Salesforce while developing a distributed operations team.