Latest Customer Success jobs at Bamboo Health

Leads a behavioral health network engagement team responsible for provider adoption and referral growth across state programs. Requires 5+ years of team leadership, behavioral health and Medicaid expertise, cross-functional execution, strong judgment, and comfort using AI-enabled operating tools.

Own retention and expansion outcomes across a large customer portfolio by converting AI-generated health signals into signed optimization plans, renewal saves, and expansion revenue. The role requires 5+ years in customer success, account management, or consultative revenue work, plus strong commercial judgment and customer-facing diagnostic skills.

Leads onboarding, implementation, training, and adoption for Bamboo Health’s Behavioral Health network, partnering with providers and state agencies to grow utilization and retention. Requires 5+ years of relevant experience, healthcare or behavioral health familiarity, and strong stakeholder and project management skills.