Workplace Experience Coordinator - Internship

What you'll do

Daily Office Operations

• Complete and document the daily opening and closing checklist, ensuring the lobby, kitchen, conference rooms, restrooms, and all office areas are clean, stocked, and ready for the day
• Manage mail distribution — collect, sort, and deliver incoming mail and packages to the correct recipients
• Monitor office Slack channels and respond to employee requests in a timely manner
• Support on-site vendor coordination, including day porter management
• Troubleshoot meal program issues through DoorDash for Business
• Restock snacks, beverages, and kitchen supplies, ensuring nothing runs out
• Submit and follow up on building maintenance work orders with property management

New Hire Onboarding

• Coordinate all physical onboarding logistics for new hires: desk assignment, welcome kit preparation, badge requests, and building visitor list updates
• Add new hires to the DoorDash meal program and schedule their Monday morning breakfast
• Add new hires to appropriate Slack channels and office email groups
• Notify Finance of new hire details: start date, email, and manager
• Greet new hires on their first day, conduct the office tour, and coordinate badge photo upload to Verkada

Candidate and Guest Experience

• Welcome walk-in candidates, manage visitor flow, and escort guests to the appropriate team members
• Coordinate visitor badges and building access for guests and candidates

Vendor and Facilities Management

• Serve as the day-to-day point of contact for all Plymouth Meeting vendors
• Monitor and escalate any facilities issues
• Place weekly consumable and supply orders, batching orders to avoid stockouts
• Support event planning and execution for team events, milestone celebrations, and office programming

Administrative and Reporting

• Process expenses in Ramp and reconcile the office budget weekly
• Complete and submit weekly reports to executive management
• Request and manage elevator badges
• Maintain office attendance monitoring and reporting
• Support offboarding logistics: badge collection, building access removal, and desk reset
• Handle sensitive documents with discretion

Who you are

• Exceptionally organized — manage multiple competing priorities without things slipping through the cracks
• Proactive with a solutions-first mindset — identify problems and fix them before anyone has to ask
• A strong communicator, both written and verbal — keep the right people informed without being prompted
• Comfortable with technology — Google Workspace, Slack, Notion, and basic office systems
• Detail-oriented — notice what others miss and take pride in getting things right
• Independent and ownership-driven — take full responsibility for your work from day one
• Warm and professional — represent Credit Genie well to every employee, candidate, and visitor
• Discreet when handling confidential employee and company information

Requirements

• 1–3 years of experience in office management, workplace operations, hospitality, or a related role
• Must be available Monday through Friday, on-site in Plymouth Meeting, PA

Nice to have

• Experience in a startup or high-growth fintech environment
• Familiarity with Ramp (expense management), Verkada (access control), or DoorDash for Business
• Experience planning and executing team events or office programming
• Knowledge of workplace safety best practices and OSHA compliance basics
• Experience managing vendor relationships and negotiating with service providers

Benefits and Perks

• 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment
• Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox
• 401(k) with a 3.5% match and immediate vesting
• Meal program available for both lunch and dinner
• Pre-tax benefits, including a $1,000 HSA match
• Life and accidental insurance
• Flexible PTO