Strategic Account Executive
Manage and grow revenue for Twilio's largest strategic accounts by running consultative sales cycles, building cross-functional partnerships, and delivering strong financial results. Requires 5+ years sales experience with at least 1 year in major/strategic accounts.
Responsibilities
- Manage and expand revenue across your book of Strategic Accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
Requirements
- 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Accountable for relationship management, cross sells, upsells and solutions consulting
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
- Analytical account development strategy based on using data to find opportunities and prove value
- Demonstrated track record of managing business forecasts and financial models
- Entrepreneurial mindset with appetite to define process and build programs
- Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
- Excellent verbal and written communication skills
- Bachelor’s Degree or equivalent years of experience
Nice-to-Haves
- Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
- Software, SaaS, CPaas or PaaS selling experience
Compensation & Benefits
- Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
- Eligible to earn commissions
- Eligible to participate in Twilio’s equity plan
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