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Pinecone

Staff Technical Writer

Creates and maintains technical documentation including API references, guides, and developer portal content for vector database platform. Collaborates with engineering, product, and customer teams to address user needs using research and analytics.

180k – 230kUnited StatesTechnical WritingRemote
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About the role

Responsibilities

  • Plan and write documentation for developers, ML engineers, and technical architects: technical guides, API and client references, walkthroughs, and sample apps.
  • Contribute to the information architecture and user experience of the developer portal.
  • Create a maintenance and iterative improvement cycle for documentation.
  • Collaborate with engineering and product on new feature documentation.
  • Collaborate with customer success and developer advocates to understand user needs.
  • Collect and use qualitative (user research) and quantitative (analytics) data to improve documentation.

Requirements

  • Experience planning, researching, writing, and editing technical documentation for developers in a startup environment.
  • Experience using and documenting SDKs, APIs, and similar tools.
  • Proficiency with static site generators, version control, managing docs as code, OpenAPI, and docs platforms such as Redocly or Readme.
  • Superb writing skills with obsession for clarity, accuracy, and simplicity.
  • Curiosity, thoroughness, organization, enthusiasm, and self-direction.

Preferred

  • Experience with databases, machine learning, or search technologies.
  • Experience creating diagrams and video tutorials.

Perks & Benefits

  • Comprehensive health coverage including medical, dental, vision, and mental health resources.
  • 401(k) Plan.
  • Equity award.
  • Flexible time off.
  • Paid parental leave.
  • Annual Company Retreat.
  • WFH Equipment Stipend.

Skills

APIsSDKsOpenapiStatic Site GeneratorsVersion ControlDocs As CodeRedoclyReadmeMachine LearningVector Databases

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