Staff, Site Reliability Engineer (SRE)

Responsibilities

• Design, build, and improve the infrastructure that powers patient care, clinician operations, internal tooling, and partner-facing systems
• Improve reliability across distributed systems, cloud infrastructure, CI/CD, observability, and incident response
• Raise the security baseline across cloud infrastructure, access controls, secrets management, identity, and operational workflows
• Build and maintain infrastructure as code using Terraform and related tooling
• Automate manual infrastructure and operational processes through scripting, tooling, and platform improvements
• Partner with engineering teams to improve system architecture, deployment practices, monitoring, logging, and alerting
• Troubleshoot complex issues across infrastructure, application, data, and operational boundaries
• Help define reliability, security, and infrastructure standards that allow the company to scale without creating brittle systems
• Support incident response practices, postmortems, operational readiness, and continuous improvement across engineering
• Make pragmatic tradeoffs between reliability, security, speed, and simplicity in a fast-moving startup environment

Requirements

• 8+ years in site reliability engineering, platform engineering, infrastructure engineering, security engineering, or related technical roles
• Led high-impact infrastructure, reliability, platform, or security projects end to end with minimal oversight
• Built and operated production systems in cloud environments (AWS and/or GCP)
• Worked deeply with infrastructure as code, ideally Terraform
• Improved observability, monitoring, logging, alerting, and incident response practices across engineering teams
• Automated infrastructure, deployment, or operational workflows using scripting languages such as Python, Bash, or TypeScript
• Improved cloud security, access management, secrets management, networking, or operational controls
• Troubleshot production issues across application, infrastructure, networking, and deployment layers
• Worked in environments where reliability, security, ambiguity, and speed all matter
• Made technical decisions that balanced immediate business needs with long-term scalability, reliability, and maintainability

Nice-to-Haves

• Built or scaled infrastructure in health tech, logistics, marketplace, fintech, or other operationally complex environments
• Worked in mid- or growth-stage startups where speed, ambiguity, and pragmatic decision-making were required
• Experience improving security posture in a practical, engineering-friendly way
• Helped establish reliability standards, incident response practices, or platform patterns across an engineering org
• Comfortable working directly with product engineers, data teams, operations, security stakeholders, and technical leadership
• Experience mentoring engineers and raising the operational bar across a broader engineering team
• Worked in regulated environments and understand the importance of privacy, security, and compliance best practices
• People management experience or interest in growing into broader technical leadership over time

Technology Stack

• Terraform and infrastructure-as-code tooling
• AWS, GCP
• TypeScript, Python, Bash
• CI/CD systems
• Monitoring, logging, and observability platforms
• Identity, access, and secrets management systems
• Cloud networking and infrastructure tooling
• Container and deployment systems
• Serverless AWS (AppSync, DynamoDB, Lambda, Amplify, CloudFormation)
• Node, GraphQL, React Native, React Native for Web

Compensation & Benefits

• Meaningful pre-IPO equity
• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 10 paid holidays per year
• 401(k) with match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA + FSA contributions
• Life insurance, plus short and long-term disability coverage
• Free daily lunch in-office
• Annual learning stipend
• Relocation assistance