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Senior Software Engineer, Platform Engineering

200k – 400kSan Francisco, CADevOps / SREOnsite4+ YOE
Summary

Senior Software Engineer building and evolving an internal developer platform including CI/CD, observability, and tooling to improve engineer productivity at a conversational AI company.

About the role

What you'll do

Developer productivity & platform tooling

  • Identify workflow bottlenecks (build/test/release/local dev) and build tools that measurably reduce toil
  • Create and maintain "golden paths" like service templates, CLIs, libraries, and automation that teams rely on

CI/CD & release engineering

  • Design reusable CI pipelines and deployment workflows that are fast, safe, and easy to adopt across teams
  • Improve reliability of builds and tests (flake reduction, hermeticity, caching) and drive down cycle time
  • Support progressive delivery patterns (canary / blue-green) and safe rollback mechanisms

Observability & operational excellence

  • Establish shared observability primitives (metrics/logs/traces), standards, and libraries so services are production-ready by default
  • Partner with product engineers to improve operability: SLOs, alerting hygiene, dashboards, incident learnings

Infrastructure foundations

  • Build and improve core platform capabilities that make it easy to run and scale services

Ownership & reliability

  • Own the systems you build end-to-end and help keep them healthy in production, improving reliability over time

Your background looks something like this

  • 4+ years building production software, with meaningful experience in platform / devtools / infrastructure (or adjacent SRE/release engineering)
  • Strong coding ability in at least one systems/productivity language (e.g., Python, TypeScript/JS), and comfort building developer-facing tooling (CLIs, libraries, automation)
  • Hands-on experience with CI/CD systems and designing pipelines that are scalable and reusable across many repos/services
  • Practical experience with observability in production systems (instrumentation, alerting, dashboards, incident response)
  • Comfort with containers and modern cloud infrastructure (e.g., Docker/Kubernetes and related tooling)
  • A track record of improving developer experience through measurable outcomes (faster builds, fewer flakes, safer deploys, fewer incidents)
  • Strong cross-team collaboration and communication—especially writing clear docs and driving adoption

Even better if you have

  • Experience with monorepos and build systems and/or large-scale CI performance work
  • Experience building internal platforms: service templates, paved-road deployment, self-serve environments, developer portals
  • Infrastructure-as-code experience (e.g., Terraform) and a security-minded approach to supply chain (provenance, secrets, least privilege)
  • Experience applying AI-assisted tooling to make engineers dramatically more effective

Compensation

  • $200K – $400K + equity

Benefits

  • Take what you need vacation policy
  • Medical, Dental, and Vision benefits
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Daily lunches and snacks in the office
Skills
PythonTypeScriptJavaScriptCI/CDDockerKubernetesTerraformObservabilityInfrastructure as CodeMonorepos
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